Alternative Dispute Resolution

In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity:

Lisbon Consumer Dispute Arbitration Center

http://www.centroarbitragemlisboa.pt

Consumer Dispute Arbitration Center of Vale do Ave/Arbitration Court

http://www.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

http://www.ciab.pt/pt

CNIACC – National Center for Information and Arbitration of Consumer Conflicts

https://www.cniacc.pt/pt/

Consumer Dispute Arbitration Center of the District of Coimbra

http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation and Arbitration Center

http://www.consumoalgarve.pt

Porto Consumer Information and Arbitration Center

http://www.cicap.pt

Madeira Consumer Dispute Arbitration Center

https://www.madeira.gov.pt/cacc

More information on Consumer Portal

www.consumidor.pt